BIC-World's no. 1 ball pen. Extra smooth & reliable. Up to 35% smoother than BIC's traditional ballpoint ink. BIC's exclusive easy-glide system ink offers smoother writing than our traditional ballpoint ink. Our quality comes in writing! BIC Performance Policy (US and Canada): If you are not satisfied with the performance of this product, please return it to BIC and we will gladly replace it at no cost to you. www.bic.com. how2recycle.info. Made in Mexico.