New look! Maximum control grip. Smooth like a gel. Smoothness. Sleek, stylish retractable ball pen. BIC's smoothest ink! BIC Performance Policy (US and Canada): If you are not satisfied with the performance of this product, please return it to BIC and we will gladly replace it at no cost to you. www.bicworld.com. BICFightForYourWrite.com or BICFightForYourWrite.ca. Made in China.